GreenView Windows warrants that each window or patio door that they manufacture is free of manufacturing and/or material defects for the lifetime of the product under normal use and service, subject to the limitations and conditions herein. This Warranty is fully transferable at no additional charge. The Warranty covers only manufacturing and material defects and does not cover defects or damages attributable to faulty installation or other non-manufacturing or material defects described herein.
Vinyl frame and vinyl sash members are warranted to be free of defects that might result in blistering, peeling, flaking and corroding the of window frame or sash members for the lifetime of the product from the date of installation. At its discretion, GreenView Windows will repair or replace any defective vinyl frame or vinyl sash member free of charge with the same or equivalent product during the warranty period. This warranty is
for material only and does not include installation costs. The warranty on vinyl frame and vinyl sash members shall remain in effect only if normal cleaning practices are followed periodically (see section of this Warranty entitled “Maintenance and Cleaning”). Furthermore, this warranty shall be null and void if harmful solvents are used to clean the vinyl frame of the vinyl sash members are painted or coated in any way. Painted product supplied by GreenVIew is warranted for 15 years. This warranty shall not apply to PVC extrusions which have been pained, varnished, or similarly coated by anyone other than GreenView Windows or its authorized agent.
GLASS – LIFETIME
GreenVIew Widows warrants that for the lifetime of the window or patio door from the date of installation, under normal conditions, the glass will not develop any material obstruction of vision which is the result of film formation or dust collection between the interior glass surfaces. In the event a glass failure occurs as a result of a defect in manufacturing, materials or workmanship, GreenView Windows will provide a replacement glass product (installation costs are not included) for the life of the product.
GLASS BREAKAGE – LIFETIME
GreenView Windows warrants that for the life of the product it shall provide new glass units should the glass be damaged or broken for any reason except acts of God and war. The warranty is for material only and does not include installation costs. Please note that this Lifetime Glass Breakage clause does not apply to patio doors.
HARDWARE – LIFETIME
GreenView Windows warrants that the hardware shall remain in good operational condition and that it will supply replacement hardware, assuming availability from the original hardware manufacturer for the lifetime of the product. Where the hardware is no longer available, GreenView will make commercially reasonable efforts to obtain a substitute.
SCREEN – LIFETIME
The aluminum GreenVIew Windows screen frame is warranted against defects such as peeling flaking, blistering and corrosion for the life of the product. Due to the fragile nature of screen mesh, the screen mesh is warranted against punctures and tears for 30 days from the date of purchase. If such defect occurs, GreenView Windows will provide replacement parts at no charge.
PROCEDURE AND CONDITIONS OF WARRANTY REMEDY
All warranty claims must include proof of purchase. Any claims made should be submitted in writing to the distributor or dealer who installed or sold the product. The claim should make reference to the Work Order Number (inside the head of
the product or on the screen frame label) and the specific claim.the notification must provide a brief description of the defect and identify (i) the name and address of the owner, (ii) the date of installation, and (iii) the GreenView Windows product involved. Please allow reasonable time for inspection.
These warranties apply only in respect of products used strictly for the purpose for which they were intended. GreenView Window’s liability is limited solely and exclusively to repair or replacement, at the option of GreenView Windows, and under no circumstances will GreenView be liable for labor costs for any purpose.
GreenView Windows reserves the right to discontinue or change any GreenView Windows product currently manufactured. If GreenView Windows determines to make a replacement under the terms of these warranties and an exact replacement part is not available, Greenview Windows reserves the right to substitute a part or parts of equal quality at its sole option.